Return & Exchange Policy

Return & Exchange

We source and pack every order with care. In the unlikely event of an issue, here is our policy.

Eligibility

• Return / exchange requests must be raised within 48 hours of delivery.
• The product must be unopened, in its original packaging and in resalable condition.
• Perishable items opened after delivery are not eligible unless damaged in transit.

How to Raise a Request

Message us on WhatsApp with your order number and a short video/photo of the issue. Our team will guide you through pickup or replacement.

Refunds

Approved refunds are processed to the original payment method within 5-7 business days after we receive the returned item.